Casper Pillow Review

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Casper is one of the pioneers in the evolution of the online mattress industry. Founded in 2014, the company quickly took off with its bed in a box mattress. Since then, Casper has earned a reputation for offering quality products and exceptional customer service.

In 2015, Casper added a pillow to its product line. The pillow is designed to accommodate any sleeping position. It is available in standard and king size. The Casper Pillow uses a unique pillow-in-pillow design. An inner pillow uses short, coated fibers and offers support. The outer pillow uses longer, silkier fibers and adds softness and comfort.

The following Casper Pillow review will provide you with detailed information on the pillow’s performance, customer ratings, and more.

 

Casper Pillow internal

 

In-depth Casper Pillow Review

The Casper Pillow offers some unique features that set it apart from other pillows on the market. Below, we’ll discuss the pillow’s performance, our verdict, and what customers think of the pillow.

Casper Pillow Construction and Firmness Options

Firmness Options Loft Interior Materials Exterior Materials
Medium soft 5"-6" Polyester microfiber fill 100% cotton cover with a percale weave

How Does the Casper Perform?

Casper Pillow

Our Verdict

If you’re in the market for a new pillow, the Casper Pillow is a solid option for a wide variety of sleepers.

The Casper Pillow’s innovative pillow-in-pillow design gives you multiple sleep options. If you want a combination of softness and support, you can use the components together as intended. However, you can also deconstruct the pillow and use the two separate component parts for even more sleep options.

The Casper Pillow also offers some great features that provide comfort and durability. The 2-inch gusset can make the distribution of the fill more even than many other microfiber pillows, promoting better neck alignment. Additionally, the pillow is easy to wash, providing both convenience and hygiene.

Overall, the Casper Pillow is a strong option for a wide variety of sleep styles. The pillow can accommodate side sleepers, back sleepers, stomach sleepers, and sleepers who regularly change position.

Pros Cons
  • Casper enjoys a strong reputation
  • Pillow-in-pillow design provides softness, support, and versatility
  • The pillow is easy to wash
  • Percale cover provides a cooler night’s sleep
  • 2-inch gusset promotes even distribution of fill
  • Accommodates all sleep positions
  • 100-night trial
  • Pillow should be deconstructed to fluff properly
  • May not be ideal for all sleeping positions
  • Requires frequent fluffing
  • Only one firmness option
  • Limited size options
  • High cost may be prohibitive for some buyers

How Do Customers Rate the Casper Pillow?

Casper.com 4/5 (6,538 reviews)
Amazon 4/5 (111 reviews)
Google Shopping 4.1/5 (452 reviews)
Consumer Reports N/A

What to Know Before You Buy the Casper Pillow

Before purchasing your Casper Pillow, you may want to know more about exactly what you’re getting for your money. Read on to learn more about pillow sizes and pricing, construction and firmness, who the pillow is well suited for, trial and warranty information, and deals and bundles.

Size Dimensions Loft Price
Standard 18” x 26” 5"-6" $65
Queen N/A N/A N/A
King 18.5” x 34” 5"-6" $85

What Type of Sleeper is Well-Suited to a Casper Pillow?

Side Sleepers: Neck alignment can be a big concern for side sleepers. The Casper Pillow can offer good support that encourages proper alignment. The 2-inch gusset supports better alignment for side sleepers. Plus, the short, coated fibers in the inner pillow provide extra support and prevent your head from sinking in too deeply. If your loft preferences vary from night to night, the Casper Pillow can also be bunched up to accommodate changing preferences.

Back Sleepers: The Casper Pillow can provide the support back sleepers need for quality rest. Back sleepers often benefit from greater loft that lifts up the head. This can reduce snoring and support the head and neck. The Casper Pillow’s firm inner pillow can prevent back sleepers from sinking in too deeply, comfortably lifting the head. Meanwhile, the soft outer pillow can conform to the sleeper, alleviating pain and pressure points.

Stomach Sleepers: While the Casper Pillow is better for side and back sleepers than it is for stomach sleepers, it also provides decent support for stomach sleepers. Stomach sleepers benefit from a loft that is neither too thin nor too thick to promote better alignment. They also often require softer pillows for greater comfort. Since the Casper Pillow features two pillows in one, it can provide greater flexibility to meet a stomach sleeper’s needs. If the combined pillow has too much loft or is too firm, stomach sleepers might find one of the component parts more comfortable.

Under 130 lbs 130-230 lbs Above 230
Side Sleepers Very Good Very Good Very Good
Back Sleepers Very Good Very Good Very Good
Stomach Sleepers Good Good Good

Casper Pillow Deals and Bundles

Deals and bundles can be a great way to save money while improving your sleep space. While Casper periodically offers promotions, there aren’t currently deals on pillows. However, you might consider checking back periodically to watch for new promotions.

Casper Delivery, Trial, and Warranty Information

Delivery: Casper offers free shipping via UPS in the 48 contiguous United States and much of Canada. However, shipping fees apply if you order from Hawaii, Alaska, or the Canadian Territories of Yukon, Northwest, or Nunavut.

The Casper Pillow is shipped rolled in a box. Casper usually ships purchases within one to two business days. You can select during checkout whether or not you want to sign for your purchase when it arrives at your door.

Returns: Casper offers free return shipping, and returning your pillow is easy. Print a prepaid shipping label, place the label on the box, and bring the box to a UPS facility to send your pillow back.

Sleep Trial: If you purchase your Casper Pillow directly through Casper, you can enjoy a 100-night sleep trial. If you don’t want to keep your pillow at the end of the trial, return it for a full refund. Casper offers free return shipping and prepaid shipping labels to make the process easy.

Warranty: The Casper Pillow comes with a three-year limited warranty that protects against defects in workmanship or materials. This warranty is valid whether you purchase the pillow directly from Casper or through an authorized retailer.

The warranty does not cover normal wear and tear, damage, or change in comfort preference. If you purchase from a seller who is not authorized, the warranty will not apply.

Company Information

Customer Service: Owners usually report positive experiences with Casper’s customer service. However, as with most companies, there are incidental reports of problems with customer service.

Reputation: Casper enjoys a strong reputation as one of the pioneers of bed in a box mattresses.

BBB Rating: A+

Years in Business: 5

Physical Stores: There are brick-and-mortar Casper stores in the following cities: New York, NY; White Plains, NY; Huntington Station, NY; Short Hills, NJ; Edison, NJ; King of Prussia, PA; Newark, DE; Dedham, MA; Bloomington, MN; Oak Brook, IL; Chicago, IL; Atlanta, GA; West Palm Beach, FL; Austin, TX; Houston, TX; Southlake, TX; Bellevue, WA; Portland, OR; San Francisco, CA; Mission Viejo, CA; Costa Mesa, CA; Torrance, CA; Canoga Park, CA. Use the Casper store locator to find the brick-and-mortar store nearest to you.

Contact Information[email protected], 1-888-498-0003, Casper.com