Douglas Mattress Review

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The Douglas mattress is an all-foam mattress available only in Canada. The mattress is made by GoodMorning.com, which launched in 2009 as one of the first online mattress companies.

The Douglas mattress is made with three layers of breathable foams. The proprietary ecoLight® cooling gel foam in the comfort layer and the latex-like Elastex® foam in the transitional layer work together to provide a cool sleep experience and above-average pressure relief. The firm high-density polyfoam base layer supplies the needed support for your body.

The Douglas Mattress is 100% Canadian: inspired by the Canadian Rocky Mountains, designed in the Prairies, and crafted in Ontario and Quebec. An attractive cover embossed with a picture of the Rockies reminds sleepers of the company’s commitment to the country. The Douglas mattress is made using sustainable materials and renewable energy.

GoodMorning currently markets four other mattresses: the Brunswick Hybrid, the Recore latex, the Logan & Cove hybrid, and the Novosbed premium memory foam mattresses. In addition to the Douglas mattress, GoodMorning.com also makes a Douglas foundation and pillow.

In this Douglas bed mattress review, we’ll go all through the specifics of the mattress, covering materials, construction, and firmness levels and how they influence the sleep experience.

In-depth Douglas Mattress Review

Douglas Mattress Sizing and Pricing
Dimensions Weight Price
Twin 38” x 75” x 10" 38 lbs $649
Twin XL 38” x 80” x 10" 40 lbs $679
Full 53” x 75” x 10" 50 lbs $729
Queen 60” x 80” x 10" 65 lbs $799
King 76” x 80” x 10" 80 lbs $899
California King 72” x 84” x 10" 80 lbs $899
Firmness

The firmness of a mattress refers to how soft or hard it feels. This is one of the most important aspects of a mattress, and one of the first things that most sleepers notice. Firmness preference is highly subjective and can be affected by various factors including your body type and sleeping style. However, most companies aim to provide a medium-firm firmness option as this appeals to the largest number of sleepers.

The Douglas mattress comes in a single firmness option. The top layer of memory foam provides some immediate sink. As you transition to the second layer, you’ll encounter a bit more resistance.

On a scale of 1 to 10 with 10 being the firmest, the Douglas mattress firmness would rank around a 6. This is just slightly plusher than the industry standard for medium-firm, which is a 6.5 out of 10.

The Douglas mattress provides excellent pressure relief while still helping to maintain correct spinal alignment. Due to the memory foam, most people will feel like they’re sleeping in, not on, the mattress. However, it’s not difficult to move around and you shouldn’t feel stuck in this mattress. Lightweight sleepers will likely find the mattress on the firmer side.

Availability

The Douglas mattress is only available for purchase in Canada through the Douglas website.

Construction

The top layer of the Douglas mattress is 2 inches thick and made of ecoLight® cooling gel foam with a density of 2.5 pounds per cubic foot (PCF). The company claims this breathable foam has the durability of HD memory foam, with a 50% smaller carbon footprint.

Next is a 2-inch layer of resilient Elastex® foam that resembles a cross between memory foam and latex. This layer provides a cradle for your body, as well as a bit of bounce to counteract the ecoLight foam. The foam has a density of 1.85 PCF.

The support layer is 6 inches tall and made of high-density polyfoam with a density of 1.85 PCF. This base layer helps minimize motion transfer and provides edge support.

The environmentally friendly CoolSense® cover is made from natural eucalyptus fabric that wicks away moisture for a cooler sleep. The cover features a design inspired by the Canadian Rockies. As an added bonus, the top cover is machine-washable, which is great news for people who are prone to spilling drinks in bed.

The mattress is hypoallergenic and all foams and fabrics are made in Canada.

Shipping

Shipping is free almost everywhere in Canada, with an extra charge for very remote locations. Douglas mattresses are made to order. They usually ship within 1-2 business days and should be delivered around 1-6 business days later.

The Douglas mattress is shipped with FedEx as a shrink-wrapped bed-in-a-box. To set it up, take it out of the box, place it where you want to install it, unroll it, and take off the plastic. It will immediately expand and will be ready for sleeping on within half an hour, although it may take another day or so to regain its full original size.

Additional Service

Douglas does not currently offer white glove delivery or old mattress removal.

Sleep Trial

Douglas offers a 120-night sleep trial with a mandatory 30-night break-in period to let your body adjust and let the mattress soften. The sleep trial starts on the date of delivery. If you decide to return the mattress, Douglas will send a local moving company to pick up the mattress and donate it to a local charity or recycle it. Douglas asks that customers keep the original plastic packaging in case they wish to return the mattress. Douglas mattress returns are free and you will receive a full refund.

Warranty

A 15-year full replacement warranty covers the mattress against visible indentations greater than 1 inch and physical flaws in the foam or cover, providing the mattress was unpacked within 2 weeks of delivery and has been used with a proper foundation. Burns, spills, tears, and other symptoms of improper use will void the warranty. The warranty does not cover a normal increase in softness of the foam or indentations shallower than 1 inch.

During the first ten years of the warranty, the mattress will be repaired or replaced at no cost to you (unless you’ve moved houses or live in a very remote location). Between the eleventh and fifteen years, you will be responsible for paying 75% of the original purchase price to get the mattress repaired or replaced under the warranty. For more information on the warranty, click here.

Douglas Mattress Performance

Motion Isolation

One of the most important attributes of a mattress, if you’re sleeping with a partner, is the ability to limit motion transfer, so you don’t feel every movement your sleeping partner makes. Generally, all-foam mattresses perform well in this category.

Overall, the Douglas mattress does a great job of isolating motion so it doesn’t transfer to the other side of the bed. This is largely thanks to the ecoLight memory foam, which contours locally to pressure. The firm support layer also helps limit motion transfer.

Edge Support

A common problem of all-foam mattresses is a lack of edge support. If the foam compresses under you when you apply pressure at the edges, this can make it hard to get out of bed or to sit on the edge of the bed. This might also bother you if you sleep with a partner, as you’ll feel like you’re falling off when you lie on the edge of the bed.

The support layer in the Douglas mattress is designed to reinforce the edges, and it does a fairly good job. Most people should have no trouble sleeping on the edge of the bed or even sitting on it. Compared with other all-foam mattresses, the Douglas ranks very highly on edge support.

Heat Retention

If you sleep hot, you’ll know the struggle of trying to find a mattress that doesn’t leave you sleeping in a puddle of your own sweat. Memory foam mattresses have a reputation for trapping heat and reducing airflow, leading to discomfort during the night that can affect the quality of your sleep.

Douglas does its best to combat this with its proprietary ecoLight foam, which is designed to sleep cool. The foam is infused with cooling gel for increased breathability and won’t retain heat like traditional memory foam would. Meanwhile, the CoolSense cover wicks away moisture from your body. The Douglas mattress succeeds at providing a very cool sleep experience considering it’s an all-foam mattress.

Off-Gassing

It’s normal for foam mattresses to emit a slight odor upon unpacking. The scent is harmless and should go away within a few hours in a well-ventilated room. All the foams used in the Douglas mattress are CertiPUR® certified, which guarantees them to be free of ozone depleters and low in volatile organic compound emissions (VOCs).

Support

Arguably the most important attribute of a mattress is the ability to keep your spine aligned so you don’t wake up with aches and pains.

The base layer in the Douglas mattress is made of a firm foam that should provide adequate support for most lightweight and average-weight sleepers.

However, the top layers in the Douglas mattress are quite soft. While the transitional layer will form a cradle to maintain proper spinal alignment for most sleepers, heavier sleepers may be better off with an innerspring mattress. The Douglas mattress is made to support people weighing up to 250 pounds each.

Conforming

A mattress that conforms to the different parts of your body will do a better job at relieving pressure points. Memory foam is famous for its ability to adapt its shape in response to pressure and heat and is considered arguably the best material for pressure relief.

The proprietary foam in the top layer of the Douglas mattress resembles lightweight memory foam. It has quite a lot of sink and will contour to fit your body, but it will recover quickly instead of leaving temporary indentations like memory foam. The transitional layer of Elastex foam will also help provide a cradle for your body.

Durability

After some time, certain foam mattresses have a habit of developing indentations which can be uncomfortable to lie on. Better-quality foams tend to hold out longer before this happens.

Both the ecoLight and Elastex memory foams are fairly low-density, but since they are proprietary foams it’s likely that they will last longer than traditional low-density memory foam. The base layer is made of durable high-density polyfoam. All in all, the Douglas mattress can be expected to have an average lifespan compared with other all-foam mattresses in its price range.

The mattress should not be flipped, but Douglas recommends rotating it every 4-6 months to preserve the integrity of the foam.

Sex

For a mattress to be conducive to sex it should have a good amount of bounce, or resilience. For an all-foam mattress, the Douglas actually does surprisingly well in this category. The middle layer is quite springy and the top comfort layer is not as dense as some memory foams. Most people should have no trouble moving around on top of this mattress.

Noise

The Douglas is an all-foam mattress that won’t produce much noise.

Website Reviews
DouglasBed.ca 4.7/5 (4,265 reviews)
Google Shopping N/A
Consumer Reports N/A
Amazon N/A

What Type of Sleeper Is Well Suited to a Douglas Mattress? (Canadians)

Side Sleepers: Most side sleepers will find the Douglas mattress provides excellent pressure relief under the hips and shoulders, plus the right amount of cradle for proper spinal alignment. If you’re on the lighter side, you may find the Douglas mattress to be a bit too firm.

Back Sleepers: The memory foam in the top layer will provide contouring and the transition foam should cradle the body just the right amount for back sleepers of all shapes and sizes. The firm base layer should provide support for most sleepers, with the possible exception of heavier sleepers who need more support than a foam mattress can provide.

Stomach Sleepers: Lightweight stomach sleepers who don’t sink in should have no problem sleeping on this mattress. Average-weight and heavyweight sleepers will appreciate the pressure relief of the comfort layers but may find the hips sink in a bit too far, which can throw the spine out of alignment and cause back pain after a while.

Below Average Weight (under 130 lbs) Average Weight (130-230 lbs) Above Average Weight (above 230 lbs)
Side Sleepers Good Very Good Very Good
Back Sleepers Very Good Very Good Good
Stomach Sleepers Good Fair Fair

Company Information

Customer Service: GoodMorning.com is a family business with a focus on providing personalized support. The Canadian customer service team gets positive reviews from most customers.

Reputation: Douglas has built its reputation on being Canadian and many customers appreciate having a company that caters especially to Canadians. The parent company, GoodMorning.com, was one of the early bed-in-a-box companies and claims to have been the first company to offer an in-home sleep trial.

BBB Rating: GoodMorning.com Inc. is BBB accredited and has an A+ rating.

Years in Business: GoodMorning.com (formerly Novosbed) was founded in 2009 and the Douglas bed was launched in 2017.

Physical Stores: GoodMorning.com is an online-only company and the Douglas mattress is not present in any brick-and-mortar stores or showrooms.

Contact Information: contact form, 1-855-215-9509, www.douglasbed.ca

Our Verdict

The Douglas mattress provides the contouring benefits of memory foam without the heat that usually accompanies it. Its pressure-relieving abilities make it a suitable choice for side sleepers and people with chronic pain. Combination sleepers should have no trouble switching positions in this bed, and couples will appreciate the decent edge support and superior motion isolation.

Compared with other bed-in-a-box foam mattresses, the Douglas mattress offers good value for money. The mattress will appeal to eco-conscious consumers as it’s made using sustainable methods and materials.

Overall, the Douglas mattress is a great choice for any Canadian looking to support the local economy and get a good night’s sleep at the same time.

8.7
Material Quality
8.3 / 10
Support
8.2 / 10
Temperature Regulation
8.5 / 10
Off-Gassing
8.5 / 10
Suitability for Sex
7.9 / 10
Trial period
9.5 / 10
Warranty
9.0 / 10
Company Reputation
9.2 / 10
Value for the Money
9.1 / 10

Pros

- Sleeps cool for memory foam
- Top cover is machine-washable
- Eco-friendly and made in Canada
- Good value for money
- Solid pick for side and combination sleepers
- Good choice for couples
- Memory foam feel without feeling stuck
- Good pressure relief

Cons

- Not supportive enough for heavier sleepers
- Too soft for stomach sleepers
- Only available in Canada
- No White Glove delivery or old mattress removal