MyPillow Pillow Review

Updated on December 10, 2019 While all product recommendations are chosen independently, we may receive compensation for purchases made through our site. Learn more about our affiliate program here.
 

If you have watched any television in the last few years, you’ve no doubt caught one of the commercials for MyPillow — and you might even have the company’s catchy jingle memorized. MyPillow’s maker claims that it will be the “most comfortable pillow you will ever own,” but does the experience match the slogan?

Although MyPillow offers several different pillows, including the MyPillow Classic, Giza Elegance MyPillow, Premium Platinum MyPillow, and MyPillow Supima, we’re focusing our review on the MyPillow Premium, the company’s best selling pillow. Like all MyPillow pillows, the MyPillow Premium features the patented interlocking shredded memory foam fill, covered with 100% ringspun cotton. The pillow is available in multiple, color-coded loft levels: Yellow (least fill), White (regular fill), Green (more fill), and Blue (most fill). Loft levels are recommended based on your T-shirt size and preferred sleeping position.

MyPillow firmness chart

What attracts many customers to MyPillow is the company’s origin story. Founder Mike Lindell created the pillow to help overcome his own sleeping problems, and in 2004, began selling his pillow at a mall kiosk and home and garden shows. It wasn’t until he created an infomercial in 2011 that MyPillow really took off, and today, the company has 15 standalone retail locations and sells pillows in retailers all over the U.S. and Canada. Despite facing class-action lawsuits related to deceptive advertising practices, MyPillow remains one of the top-selling pillows in the U.S, with more than 40 million pillows sold.

So is MyPillow the most comfortable pillow? We put it to the test.

In-depth MyPillow Pillow Review

MyPillow Pillow Construction and Firmness Options

Firmness OptionsLoftInterior MaterialsExterior Materials
MyPillow PremiumYellow, White, Green, BlueFully customizablePatented interlocking shredded 100% polyfoam100% ring-spun cotton
MyPillow Classic (current run)Yellow, White, Gree, BlueFully customizablePatented interlocking shredded 100% polyfoam100% ring-spun cotton
Giza Elegance MyPillowYellow, Lavender, Green, BlueFully customizablePatented interlocking shredded 100% polyfoam100% long-staple Giza cotton
Premium Platinum MyPillowYellow, White, Green, BlueFully customizablePatented interlocking shredded 100% polyfoam100% ringspun cotton
Premium Platinum MyPillowMedium and FirmFully customizablePatented interlocking shredded 100% polyfoam100% Supima Cotton

How Does the MyPillow Premium Perform?

MyPillow Premium
Durability

Overall, the MyPillow Premium offers average durability. Reviewers note that it lasts about 2-3 years before needing to be replaced. This assumes that the care instructions are followed and you regularly put the pillow in the dryer to fluff it up. Firmness Options

Firmness Options

MyPillow offers four different firmness options ranging from least fill to most fill. The manufacturer recommends choosing the firmness based on your T-shirt size and preferred sleeping position. You cannot open the pillow to add or remove fill as desired; you can return the pillow for a softer or firmer pillow if needed. The 2-inch gusseted sidewalls enhance the firmness, especially for side sleepers.

MyPillow recommends that anyone used to sleeping on a down or feather pillow go down a firmness level when switching to MyPillow. For instance, if the recommendation chart suggests a green firmness level, you should purchase a white pillow for the most comfort.

Off-Gassing

Although some off-gassing is to be expected with any memory foam pillow, My Pillow won’t produce any lingering odors. The pillow instructions note to fluff the pillow in a dryer for 15 minutes before using, which increases odors for a short time.

Ease of Use and Ease of Cleaning
MyPillow can be washed and dried in conventional machines. Cleaning is recommended every 3-4 months. You don’t need to use the delicate cycle, but avoid using fabric softener, which can damage the filling. The pillow can be dried on high in the dryer, and you don’t need to be concerned about overdrying or damage.
Weight
MyPillow Premium is surprisingly lightweight, coming in at about 2 pounds. This is less than many other memory foam pillows. The light weight of the MyPillow Premium makes it very maneuverable, so it’s easy to get into your most comfortable sleep position.
Conforming
Similar to most memory foam pillows, MyPillow Premium does conform to your head more noticeably than other types of pillows. Your head will “sink down” more into the MyPillow to improve spinal alignment. However, while some memory foam pillows offer pressure relief, MyPillow doesn’t offer the same levels of pressure relief as traditional options.
Shape Retention
MyPillow Premium does flatten over time, but regular re-fluffing in the dryer will help it retain its shape longer.
Temperature Neutrality
Although the shredded memory foam filling does allow more airflow than solid memory foam pillows, it may be too hot for some sleepers. The majority of sleepers, though, should not have any complaints about the pillow’s temperature.
Pliability
The shredded polyurethane foam filling makes MyPillow Premium slightly more pliable than other pillows. Customers have noted that the pillow is quite pliable and easily adjustable. Note, though, that the pliability does increase the likelihood of thin or flat spots, so regular re-fluffing is necessary to maintain the pillow’s loft.

Our Verdict

MyPillow Premium is a good choice if you are looking for a pillow that provides the flexibility of polyfill with the cradling and support of memory foam. MyPillow Premium is more supportive than the Classic model, although some customers complain about the lumpiness of the foam filling. Still, compared to other memory foam pillows, MyPillow Premium sleeps cooler and is more lightweight and maneuverable for maximum comfort. The multiple size and firmness options suit most frame sizes and sleeping positions. On the downside, MyPillow is no more durable than other pillows at the same or lower price points, and some customers complain about odors and noise. The pillow also needs to be regularly re-fluffed to maintain its loft, and flat spots are common. Overall, MyPillow receives average to high ratings from customers, with many enthusiastic reviews. With a 60-day money-back guarantee, MyPillow is worth trying to determine whether it meets your individual needs.

ProsCons
  • Machine washable
  • Has helped some users get better sleep
  • Multiple size and firmness options
  • Good for side sleepers and heavier back sleepers
  • Lightweight and maneuverable for comfort
  • More expensive than other pillows
  • Questionable claims about pressure relief
  • Reviewers complain of noise from the pillow
  • Does not maintain its loft
  • Company has poor (F) rating from the Better Business Bureau

How Do Customers Rate the MyPillow Pillow?

MyPillow.comN/A
Amazon3.5/5 (8,281 reviews)
Google Shopping4.6/5 (32 reviews)
Consumer ReportsN/A
 

What to Know Before You Buy the MyPillow Pillow

Because there are so many different MyPillow options, and the company website can be challenging to navigate, we’ve compiled the most important information you need to know before purchasing a MyPillow Premium. Keep in mind that pricing and descriptions refer to the MyPillow.com website, and individual retailer policies and pricing may be different.

SizeDimensionsLoftPrice
Standard16.5” x 26.5” + 2”Customizable $59.99
Queen16.5” x 26.5” + 2”Customizable$59.99
King16.5” x 32” + 2”Customizable$69.99

What Type of Sleeper is Well-Suited to a MyPillow Pillow?

Side Sleepers: Side sleepers need a pillow that supports the neck and head to help maintain proper spinal alignment. Overall, side sleepers find that the firmer MyPillow options (the green and blue pillows) are the most comfortable. The yellow and white options may be too thin and not supportive enough for this sleeping position. Compared to the MyPillow Classic, the MyPillow Premium does offer more support for side sleepers thanks to the 2-inch gusseted sidewalls, which help improve the overall firmness and support.

Back Sleepers: If you prefer to sleep on your back, you need a thinner pillow to keep your spine aligned; a pillow with too much loft will raise your head and cause pain in your neck and back. In general, larger back sleepers found the MyPillow Premium comfortable, while those with smaller frames found the pillow too thin for good support. Back sleepers usually do best with the medium firmness MyPillow.

Stomach Sleepers: Stomach sleepers typically need thin pillows to maintain alignment and remove stress from the lower back. Generally speaking, stomach sleepers may be more comfortable with a different pillow than MyPillow, but smaller individuals may find that the yellow (least firm) MyPillow comfortable for sleeping on their stomachs.

Under 130 lbs130-230 lbsAbove 230
Side SleepersGoodGoodGood
Back SleepersFairFairGood
Stomach SleepersFairFairFair

MyPillow Pillow Deals and Bundles

MyPillow offers ongoing specials on their website. The most popular are the 2 and 4-pack bundle deals. The “2 Pack” special includes two standard/queen pillows in your choice of loft for $69.98 with a promo code. King pillows are available for an additional $10. The “4-pack”  includes two MyPillow premium pillows and 2 GoAnywhere travel pillows. For standard/queen pillows in your choice of loft, the 4-pack is $84.98 with promo code; for king pillows in any loft the price is $94.48. Shipping is free with both offers.

MyPillow also offers two free pillows with the purchase of any mattress topper, as well as 30% off with a promo code. GoAnywhere pillows are also buy one, get one free, with additional pillows 50% off.

MyPillow Delivery, Trial, and Warranty Information

Delivery: MyPillow will ship pillows anywhere in the U.S. and Canada. You’ll pay for shipping unless you take advantage of a special promotion.

Returns: You can return your pillow for any reason within the first 60 days of receiving your order for a 100 percent refund. You’re responsible for the costs to return the pillow and will receive your refund within 30 days.

Sleep Trial: My Pillow does not offer a sleep trial, but you can return your pillow within 60 days of purchase if you are not satisfied. If you purchase your pillow from a retailer, individual return policies vary.

Warranty: My Pillow offers a 10-year warranty for materials and/or workmanship defects, even if the pillow has been washed and dried. You’re covered by the warranty if the pillow goes flat. My Pillow will replace your defective pillow with one of equal or lesser value, and covers all shipping costs.

Company Information

Customer Service: Reviews of customer service are mixed. In general, customers who are happy with their pillow are happy with the service, while those who were unhappy with the pillow shared negative experiences with customer service as well.

Reputation: The Better Business Bureau has received 217 complaints about My Pillow since 2014, and only 51 have been resolved in the last year. The majority of complaints relate to confusion about pricing and the availability of different pillow styles offered online vs. in stores. The company has been the defendant in class-action lawsuits regarding false advertising regarding claims made about the health benefits of the pillow, as well as misleading advertising regarding the price of the pillows. The suits have been settled.

BBB Rating: F

Years in Business: My Pillow was launched in 2004, but wasn’t widely available until 2011 after owner Mike Lindell produced an infomercial.

Physical Stores: My Pillow has 17 physical locations in Minnesota, Iowa, North Dakota, South Dakota, and Nebraska.  In addition to being available for purchase online and via QVC, pillows can also be purchased at major retailers including Walmart, Target, Bed Bath & Beyond, and CVS.

Contact Information: [email protected] mypillow.com |Ordering: 1-800-544-8939 | Customer service: 1-800-308-1299 | www.mypillow.com