New Purple Mattress Review

After bursting onto the scene in 2015 with a massive Kickstarter campaign, Purple has become one of the most-recognized names in the mattress industry.

Purple’s success stems from the proprietary material, known as a Hyper-Elastic Polymer, that forms the Smart Comfort Grid in the comfort layer of their mattresses.

The New Purple mattress brings a new design that features this Smart Comfort Grid -- available in three different thicknesses -- above a support core of innerspring coils. The result is a mattress that excels in support, resilience, and temperature regulation.

 

In-depth New Purple Mattress Review

New Purple Mattress Prices and Sizes
ModelSizePrice
Purple 2Twin XL$1,299
Purple 2Full$1,499
Purple 2Queen$1,599
Purple 2King$1,899
Purple 2California King$1,899
Purple 3Twin XL$1,899
Purple 3Full$2,099
Purple 3Queen$2,199
Purple 3King$2,699
Purple 3California King$2,699
Purple 4Twin XL$2,499
Purple 4Full$2,699
Purple 4Queen$2,799
Purple 4King$3,499
Purple 4California King$3,499
Firmness

The New Purple mattress comes in 3 models, each of which offers a different firmness level.

The Purple 2 is firm, falling around a 7 on the firmness scale. The Purple 3 is medium (6), and the Purple 4 is softer (5).

Availability

The Purple 2, 3, and 4 are available online through the Purple website and can also be purchased on Amazon.

Construction

The New Purple mattress has a similar construction for all three models. Each has a cover that has a knit top that is 98% polyester and 2% spandex and side panels that are quilted and made of 99% polyester and 1% spandex.

The interior construction involves several layers.

Purple 2

  1. The top layer is 2” of Purple’s Smart Comfort Grid made with a proprietary Hyper-Elastic Polymer.
  2. The second layer is .5” of polyfoam with a density of 2 pounds per cubic foot (PCF).
  3. The third layer is 7.5” of fabric-encased, pocketed coils.
  4. The fourth layer is 1” of polyfoam with a density of 2 PCF.

Purple 3

  1. The top layer is 3” of Purple’s Smart Comfort Grid made with a proprietary Hyper-Elastic Polymer.
  2. The second layer is .5” of polyfoam with a density of 2 PCF.
  3. The third layer is 7.5” of fabric-encased, pocketed coils.
  4. The fourth layer is 1” of polyfoam with a density of 2 PCF.

Purple 4

  1. The top layer is 4” of Purple’s Smart Comfort Grid made with a proprietary Hyper-Elastic Polymer.
  2. The second layer is .5” of polyfoam with a density of 2 PCF.
  3. The third layer is 7.5” of fabric-encased, pocketed coils.
  4. The fourth layer is 1” of polyfoam with a density of 2 PCF.
Shipping

Shipping is free for the New Purple mattress. You can opt for complimentary white glove delivery that includes removal of an old mattress or for standard shipping.

Shipping is only available in the contiguous United States.

Additional Services

White glove delivery including setup and haul-away of an old mattress is available for no extra charge.

Sleep Trial

Purple offers a 100-night sleep trial. You must keep the mattress for 30 nights. If after 30 nights, you decide the mattress isn’t right for you, you can return it for a full refund.

If the mattress is purchased on Amazon, the return window is only 30 days, and all returns must be coordinated with Amazon.

Warranty

The Purple 2, 3, and 4 come with a 10-year limited warranty for the internal mattress parts. The cover has a 2-year warranty. If there are defects in materials or workmanship, Purple will repair or replace the mattress, but you would be responsible for any shipping costs associated with the warranty coverage.

New Purple Mattress Performance

Motion Isolation

Motion isolation is a strength of the New Purple mattress. The Smart Comfort Grid that makes up the top layer of the mattress is highly responsive and does not transfer significant motion.

Sleepers who weigh more than 230 pounds may notice more motion because of the way that the squares of the Smart Comfort Grid compress; however, this is unlikely to be a serious disruption to most sleepers regardless of their weight.

Edge Support

Edge support is average in the New Purple mattress. The Smart Comfort Grid in the comfort layer is limited in its edge support, but the innerspring coils in the support layer help give some reinforcement to prevent collapsing at the edge.

Heat Retention

The New Purple Mattress sleeps cool and is a great choice for people who worry about overheating at night. The Hyper-Elastic Polymer used in the comfort layer does not retain heat, and the open spaces in the Smart Comfort Grid permit plenty of cooling airflow.

Off-Gassing

There is very little to no smell reported from the New Purple mattress according to customer reports.

Support

The Smart Comfort Grid is an extremely supportive material. It is sensitive to pressure and the squares of the grid compress to accommodate the weight that is applied to them. As a result, the New Purple mattress can give more pinpoint relief to the parts of the body that need it most, promoting healthy spinal alignment.

Conforming

Thanks to its responsiveness, the comfort layer offers substantial conforming and the ability to hug the body. This is especially true of the Purple 4 and Purple 3 that have thicker comfort layers and permit more sink into the mattress.

Durability

The New Purple mattress is new and does not have long-term data available regarding its durability. The Hyper-Elastic Polymer in Purple’s mattresses is an innovative material but may be prone to wearing down over time.

Sex

This mattress does not inhibit motion related to sexual activity. The innerspring support core increases bounce, and the Smart Comfort Grid is resilient, providing sufficient springiness to make for easy movement on top of the bed.

How Do Customers Rate the New Purple Mattress?
WebsiteReviews
Purple.com4.5/5 (16,282 reviews)
Amazon3.3/5 (38 reviews)
Google ShoppingNot applicable
Consumer Reports73 overall CR score (for Purple 3)

What Type of Sleeper is Suited to the New Purple Mattress?

Finding the right model of the New Purple mattress can depend on your sleeping position and body weight.

Side sleepers tend to do better with softer mattresses. Responsive materials, such as the Smart Comfort Grid, can assist side sleepers in getting the cushioning they need at key pressure points like the shoulders and hips. However, heavier side sleepers may find that the comfort layer of the Purple 2 is too thin. The Purple 4 may be too soft for side sleepers over 230 pounds.

Back sleepers need to avoid a mattress that is too soft and that allows their torso to sink too far into the comfort layer. Lighter-weight back sleepers can do well with the Purple 2, 3, and 4 because of their responsiveness, but heavier back sleepers may find these mattresses to be too soft.

Stomach sleepers get the best results from firmer mattresses that don’t cause them to become misaligned from sinking into the mattress at the abdomen. In general, these mattresses are not ideal for stomach sleepers, but the Purple 2 and 3 can work well for stomach sleepers of average body weight.

Purple 2
Under 130 lbs130-230 lbsAbove 230 lbs
Side SleepersVery goodGoodPoor
Back Sleepers Very goodGoodFair
Stomach Sleepers GoodFairFair
Purple 3
Under 130 lbs130-230 lbsAbove 230 lbs
Side SleepersVery goodVery goodVery good
Back Sleepers GoodFairFair
Stomach Sleepers GoodFairFair
Purple 4
Under 130 lbs130-230 lbsAbove 230 lbs
Side SleepersVery gooqVery goodGood
Back Sleepers FairFairPoor
Stomach Sleepers FairPoorPoor

Our Verdict

The New Purple mattress is a compelling choice for anyone looking for a fresh feel and performance in a mattress. This bed promotes spinal alignment and comfort through the combination of the Smart Comfort Grid with the bounce and stability of innerspring coils.

Customers of all body types and sleeping positions can benefit from the 3 firmness options, and in all models, the material stays exceptionally cool, preventing overheating during the night.

Though still new on the scene, the Purple 2, 3, and 4 feature an innovative approach that is a welcome change from the norm in online mattresses.

New Purple Mattress

9.0
Material Quality
9.5 / 10
Support
9.5 / 10
Temperature Regulation
10.0 / 10
Off-Gassing
9.5 / 10
Suitability for Sex
9.1 / 10
Trial period
8.0 / 10
Warranty
8.0 / 10
Company Reputation
9.3 / 10
Value for the Money
8.4 / 10

Pros

- Innovative comfort layer provides responsiveness and resilience without heat retention
- Innerspring coils boost overall support and resilience
- Three models available to match with your firmness preference
- Free white-glove delivery

Cons

- Comfort layer may compress too much for sleepers over 230 pounds
- Higher price point
- Required 30 day try-out period before returns

Company Information

Customer Service

Purple has generally received good reviews for its service with over 70% of customers expressing satisfaction with the company’s customer care.

Reputation

Purple has become a well-known name in the mattress industry because of its unique materials. As the company has grown, it has retained a strong reputation for quality and service.

BBB Rating

None

Years in Business

Purple has been in business since 2015. The New Purple mattress was launched in 2018.

Physical Stores

The Purple mattress can be found in the company’s showroom at their headquarters in Alpine, Utah.

Purple has a distribution agreement with Mattress Firm, so many Mattress Firm stores will carry some Purple mattresses.

Purple mattresses may also be found in some locations of Sam’s Wholesale Club and Macy’s.

Contact Information

1-844-642-5613 -- [email protected]