Purple Mattress Review

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Purple launched in 2015, selling mattresses directly to consumers online. After the success of the all-foam Original Purple mattress, Purple introduced the New Purple mattress as a hybrid alternative that combines some of the most successful features of the Original Purple mattress with an innerspring layer. Purple also offers a variety of other sleep products, including two pillow options, stretchy sheets designed to work well with Purple mattresses, a mattress protector, a metal platform bed frame, an adjustable base, a pet bed, and a seat cushion.

What sets Purple apart from other online mattress companies is its use of 2 inches of patented Hyper-Elastic Polymer gel, which is used to craft a Smart Comfort Grid for the mattress’s top layer. The next layer is composed of 3.5 inches of polyfoam with a density of 1.8 pounds per cubic foot (PCF). The final layer features 4 inches of support polyfoam with a density of 2 PCF.

If you are considering purchasing the Purple mattress, read our full review to learn more.

 

Buy the Purple Mattress

Purple Mattress In-Depth Review

Purple Mattress Pricing

The Purple mattress is available in all standard sizes. Checking product specifications before purchasing a mattress can help ensure the new mattress fits in your space. The next table provides product dimensions, heights, weights, and prices for each mattress size. The second table shares information on construction, availability, shipping, returns, and more.

Mattress Size Dimensions Weight Price
Twin 38” x 75” x 9.5” 65 pounds $649
Twin XL 38” x 80” x 9.5” 70 pounds $799
Full 54” x 76” x 9.5” 81 pounds $899
Queen 60” x 80” x 9.5” 110 pounds $1,099
King 76” x 80” x 9.5” 140 pounds $1,499
California King 72” x 84” x 9.5” 140 pounds $1,499

Monthly pricing is also available in 6, 12, and 18 month periods. In addition to the Purple bed, the company also sells a foam pillow, seat cushion, sheets, mattress protector, platform base, and adjustable base.

Purple Mattress Firmness

The Purple mattress is slightly firmer than medium, at a 6 to 6.5 on a scale of 1 to 10. Only one firmness level is available. Purple’s marketing centers around the bed not being medium firm like most mattresses. Instead, the company claims to offer the best of both worlds with its mattress: firmness to support the back and softness to provide relief for the hips and shoulders.

Purple Mattress Availability

Shipping is free in the 48 contiguous United States and Canada when you purchase a mattress through Purple. There is an additional shipping charge for Alaska and Hawaii.

You can purchase the Purple mattress through the Purple website, through Amazon, and through other authorized sellers. You can also try the Purple mattress in person at dozens of stores across the United States.

Purple Mattress Construction

 

Purple Mattress Construction

 

The Purple mattress is not your typical foam mattress. The bed is constructed of their proprietary Hyper-Elastic Polymer™gel material and other foams. The material’s grid formation and column design allows optimal airflow, preventing moisture trapping, extending the lifespan of the mattress, and helping it sleep cooler  than comparable memory foam and latex beds.

The Hyper-Elastic Polymer™ foam is recyclable, hypoallergenic, CertiPur-US(R) certified, and made from food- and food-contact-grade ingredients. CertiPur-US ® certified foams are made without ozone depleters, flame retardants (PBDEs, TDCPP, TCEP), mercury, lead, and other heavy metals, formaldehyde phthalates, and low VOC emissions for indoor air quality.

The Purple bed consists of three layers:

  1. A 2-inch cooling layer of the Hyper-Elastic Polymer™gel material grid covered with a non-toxic polyethylene copolymer powder coating that cools the mattress, minimizes noise, and prevents  premature sagging.
  2. A 3.25-inch medium-soft comfort layer of polyurethane foam (1.8 pounds density) designed for pressure point relief and compression support
  3. A 4-inch medium-firm support layer of polyurethane foam (2.0 pounds density)

The cover is made of a knit fabric (29% Viscose, 67% Polyester, 4% Lycra) that serves a fire retardant, with a non-slip bottom made from 100% Polyester. The breathable cover has a white diamond pattern design and fits snugly, further helping to minimize heat retention. The cover should not be washed.

The Purple bed is made in the USA.

How does the Purple mattress ship?

Purple will ship the flagship Purple mattress to the 48 contiguous United States and Canada for free via UPS and FedEx. While Purple will ship to Alaska and Hawaii, additional shipping charges apply.

Orders usually arrive within five business days. With expedited shipping, your mattress may arrive within just two business days.

The mattress arrives compressed in a vinyl tube. The tube has handles to make it easier to transport your mattress to the desired location. The buyer is responsible for unpackaging and setting up the mattress.

Unboxing a Purple mattress

The tube includes a Purple slicer similar to a letter opener that cuts down the length of the tube along the zipper. Once unsliced you can unroll the mattress from the layers of purple fabric. The twin XL ships in a 38” x 16” diameter tube, the queen in a 60” x 16” tube, and the king and california king sizes in a 76” x 16” diameter tube.

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Purple 100-night Sleep Trial

When purchased directly from Purple, Purple offers a 100-night sleep trial. To be eligible to return the mattress for a full refund, you must try it for at least 21 nights. Additionally, the mattress must still be in good condition and free from damage and dirt. If you choose to return your mattress, Purple will arrange for its removal.

Purple Mattress Warranty

Mattresses purchased from Purple or a Purple-authorized seller are eligible for a 10-year warranty that protects against defects in workmanship and materials. If the mattress is found to be defective, Purple will repair or replace it at no cost.

The original purchaser must maintain the proof of purchase (including the date), the warranty document, and the law tags from the mattress to make a claim.

Purple Old Mattress Removal Policy

Purple does not assist with recycling, donating, or removing your old mattress.

Purple Mattress Performance

Support

The Purple mattress’s Hyper-Elastic Polymer Smart Comfort Grid top layer provides a similar feel to latex. This layer bends to adjust to your body shape without allowing you to sink in too deeply. The Purple mattress can offer more support than many other foam mattresses and promote proper spinal alignment.

Conforming

The Purple’s Smart Comfort Grid is designed to conform to the body. The walls of the grid can collapse or spring back up to reduce pressure points, provide contouring, and promote alignment. The middle layer allows heavier body parts, like the hips, to sink in more deeply, providing even greater contouring.

Longevity/Durability

Since Purple is still a relatively young company, the durability of the mattress is unclear. However, the Hyper-Elastic Polymer gel top layer should be more durable than the top layers of many foam mattresses. The density of the two bottom foam layers should make their durability approximately equivalent to other leading foam mattresses on the market.

Sex

The Hyper-Elastic Polymer used in the Purple mattress’s Smart Comfort Grid should rebound more quickly than memory foam, so the Purple mattress is better for sex than most foam mattresses on the market. This springier top layer behaves more like latex, providing the extra bounce that can be beneficial for sex.

Motion Transfer

Foam mattresses traditionally perform well in motion isolation, and the Purple mattress is no exception. The Hyper-Elastic Polymer Smart Comfort Grid bends and compresses to adjust to the shape of the body, providing comfort while preventing motion transfer. The Purple mattress provides sufficient motion isolation to limit disturbances caused by your partner moving during the night.

Edge Support

Like most other foam mattresses, the Purple mattress does not provide reinforced edges. Because of this, the foam compresses when you sit or sleep close to the edge of the bed. This can make the surface feel unstable when you get too close to the outer perimeter, effectively limiting the overall sleep space.

Heat retention

Since foam mattresses hug to the body, they frequently trap heat. The Purple mattress’s unique design offers better temperature regulation than most other foam mattresses. The Smart Comfort Grid top layer allows airflow, thereby promoting a cooler night’s sleep. The mattress’s breathable cover also allows for greater airflow. These two elements combined should be sufficient to prevent excess heat retention and promote a comfortable night’s sleep.

Off-gassing

Because of the manufacturing process, most foam mattresses have a slight odor when they are first unboxed. Most owners of the Purple mattress don’t report a notable odor, but there may still be some slight off-gassing. This should dissipate in a few hours to a few days as long as you leave the mattress in a well-ventilated room.

Mattress Recommendations

For ultimate performance, Purple recommends purchasing their other products for use with the bed:

  • For the base, Purple recommends using their platform base or power base, a box foundation, adjustable bed, bunky, platform foundation, or the floor. If a slatted base is used, slats should be no more than 3 inches apart. Purple recommends against using a traditional box spring with springs inside.
  • Purple heavily emphasizes using stretchy sheets and mattress protectors to ensure the ultimate pressure release and performance of the bed. If a shopper chooses to use their own sheets rather than Purple’s sheets and mattress protectors, the company recommends using any that contain at least 5% spandex to ensure sufficient thinness and stretch.
  • Purple recommends rotating the mattress every 6 months. The Purple bed should not be flipped.

 

Purple Mattress

Website Reviews
Purple.com 4.4/5 (18,961 reviews)
Amazon.com 4.0/5 (957 reviews)
Google Shopping 4.5/5 (2 reviews)
Consumer Reports 3.4/5 (43 reviews)

What Type of Sleeper Is Well Suited to a Purple Mattress?

Side Sleepers: Side sleepers generally need a mattress that will provide a mixture of support and contouring. The Purple mattress can be a good option for side sleepers. The Hyper-Elastic Polymer Smart Comfort Grid bends to adjust to the shape of the body to provide support and prevent pressure points. The second layer of the mattress uses 3.5 inches of polyfoam, allowing heavier body parts, like the hips, to sink in more deeply. These features can provide comfort and alignment for side sleepers.

Back Sleepers: Most back sleepers benefit from a medium to   mattress that provides a balance of support and conforming. The Purple mattress’s Hyper-Elastic Polymer Smart Comfort Grid acts like latex, so it’s good at adjusting to body weight and providing support with a more rounded feel than other foams.

Stomach Sleepers: Stomach sleepers usually require exceptional support. This is particularly true around the middle of the body, which often weighs more than other body parts. A mattress should be firm enough to prevent the midsection from sinking in too deeply and soft enough to allow the right body parts to sink in enough. The Purple mattress provides support that will be acceptable to most stomach sleepers. However, the mattress may be too firm for stomach sleepers under 130 pounds.

Under 130 lbs 130-230 lbs Above 230 lbs
Side Sleepers Very Good Good Good
Back Sleepers Good Very Good Very Good
Stomach Sleepers Fair Good Good

Company Information

Customer Service: The Purple customer service team receives largely positive reviews, but the hours of service is more limited than many other mattress companies.

Reputation: Purple’s reputation is mixed. While it receives some acclaim, it is also subject to criticism and customer complaints to the Better Business Bureau.

BBB Rating: Purple receives an A from the Better Business Bureau and has been accredited since May 8, 2019. Purple has received 92 customer complaints to the Better Business Bureau.

Years in Business: Purple has been in business since 2015.

Physical Stores: Purple has a showroom at its headquarters in Alpine, Utah. Purple products are also featured in dozens of mattress stores around the country.

Contact Information: [email protected], 1-888-848-8456, https://purple.com

Our Verdict

If you are looking for the feeling of latex in an all-foam bed, the Purple mattress may be a good option.

The Purple mattress is composed of three layers of foam. What really sets it apart from other mattresses is the top layer. The top layer is a Hyper-Elastic Polymer Smart Comfort Grid, which uses a column design in which individual walls can collapse and spring back. This surface is quiet, isolates motion, provides bounce, offers pressure relief, and promotes airflow.

One potential downside to the Hyper-Elastic Polymer Smart Comfort Grid is its ability to bend and move means that it requires stretchy sheets for optimal performance. This likely means that you’ll also need sheets made by Purple, which could increase the overall price point of your new mattress.

The Purple mattress may be slightly too firm for sleepers under 130 pounds, particularly if they sleep on their stomachs. However, many side and back sleepers may find the Purple mattress quite comfortable.

8.6
Material Quality
8.6 / 10
Support
9.3 / 10
Temperature Regulation
9.5 / 10
Off-Gassing
7.3 / 10
Suitability for Sex
8.2 / 10
Trial period
8.5 / 10
Warranty
8.5 / 10
Company Reputation
8.3 / 10
Value for the Money
9.1 / 10

Pros

- Exceptional temperature regulation for a foam mattress
- More bounce than most foam mattresses
- Minimal motion transfer
- Exceptionally quiet

Cons

- May require special sheets
- Poor edge support
- One firmness option, which may be too firm for sleepers under 130 pounds