Tuft & Needle Mattress ReviewUpdated on November 30, 2020 While all product recommendations are chosen independently, we may receive compensation for purchases made through our site. Learn more about our affiliate program here.
The Tuft & Needle foam mattress launched online in 2012 and has since become one of the most popular and well-known brands in the industry.
The Tuft & Needle bed is constructed in two simple layers: 7 inches of support foam below 3 inches of a proprietary Adaptive foam. The cover is a woven blend of polyester and rayon. The bed is available in all standard sizes, each 10 inches in height.
In-depth Tuft & Needle Mattress Review
Tuft & Needle Mattress Sizing and Pricing
|Twin||39” x 75” x 10”||$325|
|Twin XL||39” x 80” x 10”||$375|
|Full||54” x 75” x 10”||$475|
|Queen||60” x 80” x 10”||$575|
|King||76” x 80” x 10”||$700|
|California King||72” x 84 x 10”||$700|
Since it debuted in 2012, the Tuft and Needle mattress has been gently tweaked and adjusted. Customers originally complained that the bed was too firm. Since then, the company has reengineered the mattress, which now falls around a 6.5 on the firmness scale. (This scale is from 1-10, with 1 being the least firm and 10 being the most firm.) This is considered medium-firm and is a safe starting point for most sleepers. If you know that you prefer a more plush mattress feel, this bed might not be right for you.
The Tuft & Needle foam mattress is constructed in two simple layers. The support core is 7 inches of support foam with a density of 1.8 PCF (pounds per cubic foot). The top layer is 3 inches of a proprietary Adaptive foam with a density of 2.8 PCF. Tuft & Needle created this foam to conform and provide pressure relief without “feeling like quicksand.” The mattress cover is a blend of rayon and polyester. The bed is CERTI-Pur and GreenGUARD certified.
The Tuft & Needle mattress is compressed, wrapped and sealed in plastic, and delivered directly to your door in a labeled box. No assembly is required.
Shipping is free in the contiguous United States. Extra charges apply to deliveries in Alaska and Hawaii. Exact fees are available at checkout. Delivery to Canada is available on orders placed through Amazon.
The Tuft & Needle mattress is delivered via FedEx Ground and usually arrives 2-5 after the order is placed.
At this time, Tuft & Needle does not offer any additional delivery services. Old mattress removal is also unavailable, though the company will try to help you locate a service provider in your area.
Tuft & Needle offers a 100-night sleep trial on its mattresses. If at any time during the trial you are unhappy with the mattress for any reason, Tuft and Needle will arrange to remove the mattress at no cost and will refund your entire purchase price. Notes: The 100-night sleep trial also applies to purchases made through Amazon. Customer just need to initiate the return directly through Amazon. Purchases made through Amazon in Canada are limited to a 30-day return period.
Tuft & Needle offers a 10-year warranty. The company will pay to replace or repair a mattress if it’s found to have defects in craftsmanship or materials. Full details of the warranty can be found here.
Tuft & Needle Mattress Performance
Customers report that Tuft & Needle’s Adaptive foam traps and isolates motion much like other common memory and poly foams. Because motion is trapped, it does not travel across the mattress and disturb a sleeping partner.
Weak edge support is a common complaint of foam mattresses and the Tuft & Needle bed is not immune. Because foam mattresses do not have a reinforced perimeter, it is common to experience sinkage around the edge of the bed.
The Adaptive foam in the Tuft & Needle’s top layer contains heat-wicking graphite and a cooling gel, helping to keep the mattress more breathable. Some customers still say the bed sleeps excessively hot – another common complaint of foam beds – but it’s not a frequent concern.
Off-gassing is the temporary smell that happens when a compressed mattress is first unsealed from its packaging. This odor is common with all “bed in a box” brands and typically dissipates within just a few hours. Some off-gassing is to be expected with the Tuft & Needle bed, but it should be nothing excessive.
The 7-inch support core on the Tuft & Needle provides a solid base level of support and the top layer of Adaptive foam is made to relieve pressure. These two layers work together to provide customized support – the more pressure that is applied, the more the mattress reacts to give proper support. Sleepers of all sizes and weights, therefore, find the Tuft & Needle mattress to be supportive.
Tuft & Needle created its proprietary Adaptive foam to conform and contour to a sleeper’s body while eliminating excessive “sinkage.” Customers report above-average pressure point and pain relief.
Tuft & Needle has one of the longest track records in the online mattress industry. The company has developed a solid reputation with its products. That being said, Tuft & Needle still hasn’t been around long enough to know exactly how the beds will perform long-term.
Because the Tuft & Needle was crafted specifically to avoid “sinkage,” it doesn’t prohibit movement to the extent that some memory and mixed foam beds do. It doesn’t provide as much bounce as an innerspring or hybrid mattress, but most couples won’t find that the Tuft & Needle restricts sexual activity.
How Do Customers Rate the Tuft & Needle?
|Google Shopping||5/5 (1,320 reviews)|
|Consumer Reports||74 overall CR rating|
|Amazon||4.5/5 (12,190 reviews)|
What type of sleeper is well suited to a Tuft & Needle Mattress?
With every mattress review, we remind you that choosing the right bed is a personal decision. Always consider your own personal preferences, sleeping position, body weight and type, and any health conditions you may have. Take into account your own individual comfort and spinal support needs. Use any sleep trial to make sure that whatever bed you choose is the right fit for you.
With that in mind, consider this subjective customer feedback on the Tuft & Needle mattress:
The Tuft & Needle received positive marks across the board, from sleepers with varying body types and sleeping positions. Above average weight sleepers (those weighing more than 230 lbs) who sleep on their stomachs and below average weight sleepers (those weighing less than 130 lbs) who sleep on their sides gave the bed its lowest mark of “fair.” These sleepers might have found the bed a bit too firm. Other than that, sleepers report being satisfied with the comfort of the Tuft & Needle bed.
|Below Average Weight (under 130 lbs)||Average Weight (130-230 lbs)||Above Average Weight (above 230 lbs)|
|Side Sleepers||Fair||Very good||Good|
|Back Sleepers||Very good||Good||Good|
Customer Service: In our research, 8 out of 10 customers reported that they had a positive experience with the company, irrespective of how they felt about the mattress.
Reputation: Tuft and Needle is well-established in the online mattress industry and has built a solid reputation for customer service and well-regarded products.
BBB Rating: A+
Years in Business: Tuft & Needle was founded in 2012.
Corporate Headquarters: 605 E. Grant Street Phoenix, AZ 85004
Physical Stores: Tuft and Needle operates three brick and mortar stores in Arizona and Washington.
Phone Number: 877-842-2586
Contact Email: [email protected]
Tuft & Needle is one of the most well-regarded companies in the online mattress industry. It’s Tuft & Needle mattress was one of the first beds launched online and remains one of the most popular today.
The Tuft & Needle has a simple two-layer construction that features a proprietary foam, designed to conform closely without any excessive “sinkage” common in some foam beds. It offers good motion isolation, support, and pressure relief at a below-average price point.
Here’s how we rate the Tuft & Needle mattress on a scale of 1 (worst) to 10 (best):